Terms and conditions of use

These terms and conditions govern the use of products and services offered by Opale-concept on this platform.

Seller's identity

Company: Opale-concept

Email : team-hub@opale-concept.com

Telephone: [Phone]

Object

The present conditions apply to all purchases of products and services made on this site, including coaching sessions, physical products and any other offer proposed on the platform.

Controls

An order is confirmed as soon as payment has been successfully processed. You will receive an order confirmation by email. We reserve the right to refuse or cancel any order for legitimate reasons.

Prices and payment

All prices are displayed in the currency configured for this site and include applicable taxes, unless otherwise indicated. Payment is processed securely by our payment provider at the time of order.

Delivery

For physical products, delivery times and methods are indicated at the time of purchase. For coaching sessions and digital services, access is provided upon confirmation of payment.

Returns and refunds

Refund requests for products must be made within 14 days of delivery. Coaching sessions may be cancelled or rescheduled according to our booking policy. Please contact us for all refund requests.

Limitation of liability

Opale-concept shall not be liable for any indirect, incidental or consequential damages resulting from the use of our products or services. Our total liability is limited to the amount paid for the product or service in question.

Contact

If you have any questions about these conditions, please contact us at team-hub@opale-concept.com.